This Privacy Policy applies to all services provided by 66game at 66game.cash. By using 66game, you confirm that you have read and understood this policy. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.
1Who We Are
66game is an online gaming and sports betting platform operating at 66game.cash. We provide Pakistani players with access to casino games, live dealer tables, crash games, sports betting markets and related services, all denominated in Pakistani Rupees (PKR).
When this Privacy Policy refers to "66game," "we," "us," or "our," it refers to the operator of the 66game platform. When it refers to "you" or "player," it means any individual who registers an account or interacts with the 66game website, whether or not they are a registered player.
For any privacy-related questions, you can contact 66game directly at support@66game.cash. Our support team is available 24 hours a day, 7 days a week via live chat and will respond to privacy-related email queries within 3 business days.
2Personal Data We Collect
66game collects personal data in three main ways: information you provide directly when registering or using the platform, information collected automatically as you interact with the website, and information received from third-party service providers.
Information You Provide to Us
- Registration data: Full name, date of birth, email address, mobile number, and the username and password you choose.
- Identity verification (KYC) documents: CNIC, passport, or other government-issued photo identification. Proof of address documentation may also be requested.
- Payment information: Details relating to the payment methods you use to deposit and withdraw, such as your Easypaisa or JazzCash mobile account number, or the last four digits of your debit/credit card. Full card numbers and complete mobile wallet credentials are not stored by 66game — they are handled by our payment processors.
- Communication records: If you contact 66game support via live chat or email, we retain records of that communication to assist with ongoing queries and to improve our service.
- Responsible gaming preferences: Deposit limits, self-exclusion settings, and session time reminders that you configure in your account.
Information Collected Automatically
- Device and browser data: IP address, browser type and version, operating system, device model, and screen resolution.
- Usage data: Pages visited on 66game, games played, bet amounts and outcomes, login and logout timestamps, and navigation patterns on the platform.
- Location data: General geographic location derived from your IP address. We do not use GPS or precise location tracking.
- Cookie and session data: Information stored in cookies, session identifiers, and similar tracking technologies as described in Section 6.
Information from Third Parties
- Identity verification providers: Confirmation of identity document authenticity and results of automated verification checks.
- Payment processors: Transaction status updates, fraud screening results, and confirmation that a payment method is registered in the player's name.
- Fraud prevention services: Risk scores and flagged activity patterns associated with your device or account.
3How We Use Your Personal Data
66game uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your 66game account | Registration data, contact details |
| Processing PKR deposits and withdrawals | Payment method details, account balance data |
| Verifying your identity (KYC) | Identity documents, date of birth |
| Providing customer support | Communication records, account data |
| Detecting and preventing fraud and money laundering | Payment data, device data, usage patterns |
| Operating responsible gaming tools | Deposit limits, exclusion settings, usage data |
| Sending service communications | Email address, mobile number |
| Improving the 66game platform | Usage data, device data (anonymised where possible) |
| Complying with legal and regulatory obligations | All categories as required by law |
66game does not use your personal data to make automated decisions that have a significant legal effect on you without the involvement of a human reviewer.
4Legal Basis for Processing
66game processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contract performance: Processing necessary to create and operate your 66game account, process transactions, and deliver the services you have signed up for.
- Legal obligation: Processing required to comply with anti-money laundering regulations, identity verification requirements, and other applicable legal obligations.
- Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights.
- Consent: Where 66game relies on your consent for a specific processing activity — such as sending promotional communications — you may withdraw that consent at any time by contacting support or updating your account preferences.
5Who We Share Your Data With
66game does not sell your personal data to anyone. We share your data only in the following limited circumstances, and always under contractual obligations that require the recipient to protect your data:
Payment Processors
To process your Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard transactions, we share the minimum necessary data with the relevant payment processor. This typically includes your account identifier, transaction amount, and payment method reference. Full payment credentials are handled directly by the processor — 66game never sees your complete card number or mobile wallet password.
Identity Verification Services
To complete Know Your Customer (KYC) checks, 66game may share copies of the identity documents you provide with a contracted identity verification provider. These providers are bound by strict data handling obligations and use your documents only to confirm your identity.
Fraud Prevention and Security
66game uses third-party fraud prevention tools that may process data about your device, IP address, and activity patterns to identify suspicious behaviour. This processing helps protect all 66game players by preventing fraudulent accounts and financial crime.
Regulatory and Legal Authorities
Where required by applicable law, court order, or regulatory instruction, 66game may be required to disclose personal data to law enforcement agencies, regulators, or other authorities. 66game will only make such disclosures where legally compelled to do so.
Service Providers
66game uses a limited number of contracted third-party service providers for functions such as email delivery, customer support software, and platform analytics. These providers act as data processors on 66game's behalf and are contractually prohibited from using your data for their own purposes.
In all cases of data sharing, 66game takes steps to ensure that the receiving party is bound by appropriate data protection obligations. We do not share data with parties in jurisdictions that do not provide adequate data protection standards without implementing appropriate safeguards.
6Cookies and Tracking Technologies
66game uses cookies and similar tracking technologies on the platform to make it work, to remember your preferences, and to understand how players use the site so we can improve it.
Essential Cookies
These cookies are required for the 66game platform to function. They maintain your login session, remember your language and display preferences, and protect against cross-site request forgery. You cannot disable essential cookies without affecting the functionality of the platform.
Analytics Cookies
66game uses analytics tools to understand how players navigate the platform — which pages are most visited, how long sessions last, and where players experience issues. This data is used in aggregate and anonymised form to improve the 66game experience. You can opt out of analytics cookies through your browser settings.
Managing Cookies
You can control cookie settings through your browser. Most browsers allow you to block third-party cookies, delete existing cookies, and set preferences for new cookies. Be aware that disabling certain cookies may affect the functionality of 66game — for example, disabling session cookies will prevent you from staying logged in.
7Data Security
66game applies technical and organisational security measures appropriate to the risk level of the personal data we process. These measures include:
- SSL/TLS encryption: All data transmitted between your device and 66game servers is encrypted in transit using industry-standard SSL/TLS protocols.
- Encrypted data storage: Sensitive data fields — including identity document references and payment method identifiers — are encrypted at rest in 66game's databases.
- Access controls: Access to personal data within 66game's systems is restricted on a need-to-know basis. Staff who do not require access to player data to perform their job function do not have it.
- Regular security reviews: 66game conducts regular reviews of its security practices and infrastructure to identify and address potential vulnerabilities.
- Password security: Account passwords are stored using secure hashing algorithms. 66game staff cannot view your password — only you know it.
Despite these measures, no system connected to the internet can guarantee absolute security. If 66game becomes aware of a security incident that affects player data, we will notify affected players and relevant authorities in accordance with applicable requirements.
8Data Retention
66game retains personal data for as long as it is needed for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
- Account data: Retained for the duration of your 66game account plus a period of up to 5 years after account closure, as required for anti-money laundering and gaming regulatory compliance.
- Transaction records: Financial transaction records including deposits, withdrawals, and bet history are retained for a minimum of 5 years to satisfy legal and regulatory audit requirements.
- Identity verification documents: Retained for the minimum period required by applicable KYC and AML regulations, typically 5 years from the date of the last transaction.
- Customer support communications: Retained for up to 3 years from the date of the communication, to assist with ongoing dispute resolution and service improvement.
- Analytics data: Aggregated and anonymised usage data may be retained indefinitely. Individual-level usage data is anonymised after 12 months.
When data reaches the end of its retention period, 66game deletes it securely or anonymises it in a manner that prevents re-identification.
9Your Data Rights
As a 66game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@66game.cash. We will respond within 3 business days for straightforward requests and within 30 days for complex requests.
10Children's Privacy
66game is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. All registrations require confirmation that the player is at least 18 years old, and age verification may be requested at any point during the account lifecycle.
If 66game becomes aware that a person under the age of 18 has registered an account or provided personal data, that account will be immediately closed and all personal data associated with it will be deleted. If you believe a minor has registered a 66game account, please contact support@66game.cash immediately so we can investigate and take action.
We encourage parents and guardians to make use of parental controls and internet safety tools to prevent minors from accessing online gaming platforms.
11International Data Transfers
Some of the third-party service providers 66game uses — including payment processors and identity verification services — may process data in countries outside of Pakistan. Where personal data is transferred internationally, 66game takes steps to ensure that appropriate safeguards are in place, such as contractual data protection clauses that bind the recipient to standards equivalent to those applied by 66game.
66game does not transfer personal data to jurisdictions that are known to have inadequate data protection standards without implementing contractual or technical safeguards designed to compensate for that inadequacy.
12Changes to This Privacy Policy
66game may update this Privacy Policy from time to time to reflect changes in our practices, changes to the services we offer, or changes in applicable law. The "Last Updated" date at the top of this page will always reflect the most recent revision.
When material changes are made to this policy, registered 66game players will be notified via email and/or an on-platform notification at least 7 days before the changes take effect. For minor changes — such as typographical corrections or clarifications that do not affect how we use your data — we may update the policy without advance notice.
Your continued use of 66game after a Privacy Policy update takes effect constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should close your account before the effective date.
13Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 66game handles your personal data, please get in touch using one of the methods below:
- Live Chat: Available on 66game.cash 24 hours a day, 7 days a week. Typically responds in under 3 minutes.
- Email: support@66game.cash — privacy-related requests are handled within 3 business days, and complex requests within 30 days.
For information about your rights under these terms, or for questions about our Terms and Conditions or Responsible Gaming tools, please visit the relevant pages or contact support directly.